Status updates | inMobile Incidents and maintenance reported on status page for inMobile https://status.inmobile.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8e98a8353eff4786fd9deca821bd2333.png Status updates | inMobile https://status.inmobile.com/ en Maintenance: Scheduled Service Window – September 15 https://status.inmobile.com/maintenance/1037334 Tue, 15 Sep 2026 22:00:42 -0000 https://status.inmobile.com/incident/1037334#27f94feedbd303948d6f07cb82ab7ef8cadba2712c3d054ab6bd6fb6f3d7506b Maintenance Maintenance completed Issue Receiving Multi-PDU SMS on Some Virtual Numbers https://status.inmobile.com/incident/1056525 Tue, 08 Sep 2026 14:15:00 -0000 https://status.inmobile.com/incident/1056525#35ca79e6c372a0e85f88b6e1900f9af3df2c2276c1e618cc35085d9f22a55bf3 Incident The issue affecting incoming messages has been resolved. Unfortunately, some data was lost during the incident. Our operator was unable to recover the missing data. Issue Receiving Multi-PDU SMS on Some Virtual Numbers https://status.inmobile.com/incident/1056525 Tue, 08 Sep 2026 06:27:00 -0000 https://status.inmobile.com/incident/1056525#f3f19fde155af657c2895a1cde93132482cb6789287867ed5a17c9c75989ca3b Incident We are currently experiencing an issue where SMS messages containing multiple PDUs are not being received on some virtual numbers. We are working with our partner operator to resolve the issue and will provide an update when more information is available. Issues Delivering Emails to Outlook Addresses https://status.inmobile.com/incident/1050324 Fri, 04 Sep 2026 12:50:00 -0000 https://status.inmobile.com/incident/1050324#079bce5988b614714e5d7ed10d99a2f8fb59bcca78d5cab93150cedba931efbf Incident The issue affecting email delivery to and from Exchange Online appears to have been resolved. We are closing this incident and will continue to monitor the situation. Issues Delivering Emails to Outlook Addresses https://status.inmobile.com/incident/1050324 Fri, 04 Sep 2026 11:33:00 -0000 https://status.inmobile.com/incident/1050324#4b2e88990aa8ed206239262fcf4dfa96975f075789f964884c584c6b0461d6b8 Incident Microsoft has acknowledged the issue affecting email delivery to and from Exchange Online and is currently investigating the cause. As the issue is with Microsoft’s services, there is currently no action we can take on our side. We are monitoring the situation and will provide further updates as they become available. Issues Delivering Emails to Outlook Addresses https://status.inmobile.com/incident/1050324 Fri, 04 Sep 2026 08:25:00 -0000 https://status.inmobile.com/incident/1050324#8f9cbfd57f1d1c81385b4b7a5e3d4600b38bb1bbc1a856e5283126da833200ae Incident We are currently experiencing issues with outbound emails to Outlook email addresses. We are aware of the issue and are actively monitoring the situation. At this time, the issue appears to be outside of our systems, and there are no actions we can take on our end to resolve it. We will continue to monitor the situation and provide updates as needed. Incoming SMS issues https://status.inmobile.com/incident/1046416 Wed, 02 Sep 2026 06:55:00 -0000 https://status.inmobile.com/incident/1046416#4f43aec51d3296cfa830dca803b8e81575398f7b34a8896b7084b2db39ee39a0 Incident The issue has been resolved. No data was lost. Inbound messages received between 08:26 CEST and 08:49 CEST were temporarily delayed, but have now been fully processed. We apologize for any inconvenience caused. Incoming SMS issues https://status.inmobile.com/incident/1046416 Wed, 02 Sep 2026 06:46:00 -0000 https://status.inmobile.com/incident/1046416#22a42a8301b6e32c9a91cb556f3c04475834df5154a040a2900c72e520a82396 Incident We are currently experiencing issues with inbound SMS traffic. We are in close dialogue with our partner operators and are working to identify and resolve the issue as quickly as possible. We will provide further updates as more information becomes available. Maintenance: Scheduled Service Window – September 15 https://status.inmobile.com/maintenance/1037334 Fri, 28 Aug 2026 09:17:15 -0000 https://status.inmobile.com/incident/1037334#6ce7c26d0dcf3a7e00f0b171d33fc1243aa34a18e1b247e778ea8cdbd73cca53 Maintenance We will be performing scheduled maintenance on **September 15 from 23:00 to 00:00 CEST**. No downtime is expected. However, users who are logged into the platform during the maintenance window may be automatically logged out and will need to log in again. We appreciate your understanding. Email delivery issues https://status.inmobile.com/incident/1007313 Mon, 10 Aug 2026 14:25:00 -0000 https://status.inmobile.com/incident/1007313#3a0fd8d29b6781b4945d36230ed17231d08466ea2ff1a3d3e63c1c7407a3082f Incident The problem has been resolved. Sorry for any inconvenience! Email delivery issues https://status.inmobile.com/incident/1007313 Mon, 10 Aug 2026 11:35:00 -0000 https://status.inmobile.com/incident/1007313#1281e8028f804595c9f74a201676f67a2e2320b32234c0e80c0949da1d56cc0c Incident Our email provider is currently experiencing issues, which results in emails not being delivered. This affects both emails sent via our API and our own system emails, including 2FA messages. We apologize for any inconvenience this may cause. We are monitoring the situation closely and will provide updates as soon as more information becomes available. Intermittent Service Disruptions https://status.inmobile.com/incident/976437 Fri, 24 Jul 2026 10:04:00 -0000 https://status.inmobile.com/incident/976437#5c71fd5828c9d627477d74271f94ef76dfbfb42d45a313dd5d9387c8be73128c Incident Our hosting partner, ScanNet, has implemented mitigation measures and has reported stable service for an extended period. We have therefore resolved and closed this incident on our side. We will continue to monitor the service closely. Intermittent Service Disruptions https://status.inmobile.com/incident/976437 Fri, 24 Jul 2026 08:30:00 -0000 https://status.inmobile.com/incident/976437#c9ca009c027e3c6bf901256c3b8d5d099bba40c5d011416887e36f0a5588c12b Incident Our hosting partner, ScanNet, is currently experiencing a DDoS attack. As a result, our service may be intermittently unstable or unavailable. We are monitoring the situation closely and will provide an update as soon as we have more information. We apologize for any inconvenience this may cause. Email delivery issues https://status.inmobile.com/incident/969873 Mon, 20 Jul 2026 10:52:00 -0000 https://status.inmobile.com/incident/969873#faa06c610a6c5eb3de3b0864f896fc11d90c93ce4e48a3b281cb8cc9bcc68aa1 Incident The problem has been resolved. Sorry for any inconvenience! Email delivery issues https://status.inmobile.com/incident/969873 Mon, 20 Jul 2026 06:26:00 -0000 https://status.inmobile.com/incident/969873#9748d6f7477470c8c5c20084d69f562acf849c60984fd53163c16e24d5dd01d4 Incident Our email provider is currently experiencing issues, which may in some not being delivered. This affects both emails sent via our API and our own system emails, including 2FA messages. We apologize for any inconvenience this may cause. We are monitoring the situation closely and will provide updates as soon as more information becomes available. 3/Denmark is experiencing an outage https://status.inmobile.com/incident/899384 Tue, 19 May 2026 10:36:00 -0000 https://status.inmobile.com/incident/899384#779bef8a212dbc6c3ea95389fd06b89d11bdd044067d49bc7cfa4c2f756ced24 Incident 3 has confirmed that their network is back in operation. Traffic is now flowing again, and the issue is considered resolved. 3/Denmark is experiencing an outage https://status.inmobile.com/incident/899384 Tue, 19 May 2026 09:40:00 -0000 https://status.inmobile.com/incident/899384#fa9dd337d0d239df473312fad7a4a54de872437a04b601ef17bc2efde4662b2a Incident Traffic appears to be flowing again, and the situation seems to have stabilized. We are still awaiting final confirmation from 3 before considering the issue fully resolved. 3/Denmark is experiencing an outage https://status.inmobile.com/incident/899384 Tue, 19 May 2026 08:05:00 -0000 https://status.inmobile.com/incident/899384#47afa16e8eae59f4cf5b1af79f596bc40b6731e0c912b32e57fb3c36dd31e74a Incident 3 has identified the issue, and they are working at full speed to fix it. 3/Denmark is experiencing an outage https://status.inmobile.com/incident/899384 Tue, 19 May 2026 07:01:00 -0000 https://status.inmobile.com/incident/899384#b91f2d94b63b5976be05dc57ae50181b2c773e5d7377d07f2bda64651af1899a Incident A large part of our virtual numbers are hosted on 3s infrastructure. We currently cannot receive incoming messages on these. We are monitoring the situation. 3/Denmark is experiencing an outage https://status.inmobile.com/incident/899384 Tue, 19 May 2026 06:23:00 -0000 https://status.inmobile.com/incident/899384#f2fcf86e9ea4a63c47474a93e29f90468860dcbdc545c16a519f261cee6ad836 Incident 3/Denmark is experiencing an outage. All messages will be retried when the connection is restored. 3 registered this issue at 06:45 (CEST), and expect it to be resolved around 13:00 (CEST). We have tried rerouting through other operators, unfortunately without luck. Maintenance: SSL certificate renewal of *.inmobile.dk and *.inmobile.com https://status.inmobile.com/maintenance/893178 Mon, 11 May 2026 15:07:22 -0000 https://status.inmobile.com/incident/893178#93f6ec5a636da742c3fb3679aeb87837fae8934e496f16853cd39a45fbdd04c8 Maintenance Please notice that we will do a planned renewal of our SSL certificate on: Monday 01/06-2026 at 21:00 CEST. The upcoming certificates for mm.inmobile.dk and api.inmobile.com are already available at https://ssltest.inmobile.dk and https://ssltest.inmobile.com for testing purpose. These URLs contains the certificate that will be set active on 01/06-2026. Should you need any additional assistance in regard to this activity, please contact our support at support@inmobile.com. Problems with outgoing and incoming messages https://status.inmobile.com/incident/889007 Wed, 06 May 2026 07:19:00 -0000 https://status.inmobile.com/incident/889007#985265dcea83baaeaeb83d6f5cc5ba1275313c5a8c29543c65d5773cf4764353 Incident SMS traffic is now running normally again, and everything appears to be operating correctly. No outbound SMS traffic was lost during the incident. Some inbound SMS traffic may have been affected, but we are unable to determine this with certainty. We will continue to monitor the service to ensure stability. Problems with outgoing and incoming messages https://status.inmobile.com/incident/889007 Wed, 06 May 2026 06:55:00 -0000 https://status.inmobile.com/incident/889007#976709a05ce6e7d76a3fd5769f2978363ca358200f8afa921c541638e7e0ee16 Incident SMS traffic is now being processed again for both outbound and inbound messages. We are continuing to investigate whether any data may have been lost during the network outage. We will provide another update as soon as we have more information. Problems with outgoing and incoming messages https://status.inmobile.com/incident/889007 Wed, 06 May 2026 06:20:00 -0000 https://status.inmobile.com/incident/889007#a20bb7cdc076530036bcbec9d490e60d76aee345725bc2888fb2109d76f5260d Incident We are currently experiencing some network related issues, which means we have been unable to process both outgoing and incoming SMS traffic. We are working to restore normal traffic handling as quickly as possible and are closely monitoring the situation. We will provide another update as soon as more information is available. Email delivery issues https://status.inmobile.com/incident/873238 Thu, 16 Apr 2026 18:03:00 -0000 https://status.inmobile.com/incident/873238#d9c7b7e55954938bcb9c6485eafab89db10c71db9870207734cf26836f99456e Incident The issue affecting email delivery has been resolved, and emails are now being sent normally from our platform. If the situation changes, we will provide a new status update. We apologize for any inconvenience this may have caused. No inbound traffic on Danish Virtual Numbers https://status.inmobile.com/incident/872960 Thu, 16 Apr 2026 17:21:00 -0000 https://status.inmobile.com/incident/872960#a10017aef0a36b9e23fe2a84eab56204139c8dcac359be3a52b6e0ec087f06ad Incident The issue affecting incoming messages has been resolved. Unfortunately, some data was lost during the incident. Our operator was unable to recover the missing data. Email delivery issues https://status.inmobile.com/incident/873238 Thu, 16 Apr 2026 16:22:00 -0000 https://status.inmobile.com/incident/873238#c72a0329d2d5d831a31d8268daa5ff71c5ce2c64b7ab6d4ee6b17ace6a571338 Incident Our email provider is currently experiencing sporadic issues, which may result in some emails not being delivered. This affects both emails sent via our API and our own system emails, including 2FA messages. We apologize for any inconvenience this may cause. We are monitoring the situation closely and will provide updates as soon as more information becomes available. No inbound traffic on Danish Virtual Numbers https://status.inmobile.com/incident/872960 Thu, 16 Apr 2026 13:56:00 -0000 https://status.inmobile.com/incident/872960#76a828f9609a991210482866e2da8dd45d07c8fbe97c85f58164edc02f05c508 Incident All services are now operating as expected, and inbound traffic is being received correctly. We are currently awaiting confirmation on whether any data was lost during the incident. We will provide further updates once more information is available. Thank you for your patience. No inbound traffic on Danish Virtual Numbers https://status.inmobile.com/incident/872960 Thu, 16 Apr 2026 10:40:00 -0000 https://status.inmobile.com/incident/872960#a943879833e369802026805a91ae663e9d4226273ad6d7484ac932cdb1e52509 Incident Inbound traffic to virtual numbers in Denmark has now resumed. However, delivery may be delayed as systems continue to process queued data following the earlier downtime. We are also aware of an issue where Danish characters are not being displayed correctly. This is currently under investigation. We will continue to share updates as more information becomes available. No inbound traffic on Danish Virtual Numbers https://status.inmobile.com/incident/872960 Thu, 16 Apr 2026 07:14:00 -0000 https://status.inmobile.com/incident/872960#033e6d960580ede7459b57ab085b844b1cbca0c058e7ca33fac866805096bd79 Incident We are currently experiencing an issue where inbound traffic is not being received on virtual numbers in Denmark. Our partner operator is actively investigating the problem to identify the root cause and restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available. Thank you for your patience. Issue with incoming SMS to shortcodes from Nuuday/TDC (Denmark) https://status.inmobile.com/incident/836168 Sun, 01 Mar 2026 10:23:00 -0000 https://status.inmobile.com/incident/836168#1e792ab61b060c8c6e904b975967c2dfef6019226bd594c03f25ebe0b08b2b36 Incident Nuuday/TDC has now resolved the issue affecting incoming SMS messages sent to shortcodes (e.g. 1245) in Denmark. All traffic is operating normally again. We apologize for the inconvenience caused and appreciate your patience while the issue was being resolved. Issue with incoming SMS to shortcodes from Nuuday/TDC (Denmark) https://status.inmobile.com/incident/836168 Sat, 28 Feb 2026 13:27:00 -0000 https://status.inmobile.com/incident/836168#f49e6bfc69c959646acee09d1dc62b502dc28b6b5f2fa6329f9eb3ac44bb7c58 Incident We are currently experiencing issues receiving incoming SMS messages sent to shortcodes (e.g. 1245) in Denmark from Nuuday/TDC. We apologize for any inconvenience this may cause. We are monitoring the situation closely and will provide updates as soon as more information becomes available. Email delivery issues https://status.inmobile.com/incident/830599 Sun, 22 Feb 2026 13:21:00 -0000 https://status.inmobile.com/incident/830599#0bfc1f58140e69b0fe08d8c42ad0ef59530358408acbee418dd33c4226bb6642 Incident The issue affecting email delivery has been resolved, and emails are now being sent normally from our platform. If the situation changes, we will provide a new status update. We apologize for any inconvenience this may have caused. Email delivery issues https://status.inmobile.com/incident/830599 Sun, 22 Feb 2026 12:37:00 -0000 https://status.inmobile.com/incident/830599#e6783bdd7b00ffa7b0bf9e3dd382a4eb8512b7d3a385722f0db84ff3dfdf4d68 Incident Our email provider is currently experiencing operational issues, which means we are temporarily unable to send emails from our platform. This affects both emails sent via our API and our own system emails, including 2FA messages. We apologize for any inconvenience this may cause. We are monitoring the situation closely and will provide updates as soon as more information becomes available. SMS delivery issues to Nuuday/TDC in Denmark https://status.inmobile.com/incident/789112 Fri, 19 Dec 2025 09:24:00 -0000 https://status.inmobile.com/incident/789112#9a1b474ad0d99fd3ca57804f21743f027698566b8e3d7ae0d82e4aa15a98e7c4 Incident We just received an update from Nuuday/TDC. The pending messages was being re-tried - of cause with a large delay. SMS delivery issues to Nuuday/TDC in Denmark https://status.inmobile.com/incident/789112 Thu, 18 Dec 2025 19:56:00 -0000 https://status.inmobile.com/incident/789112#4740229abb64c5a4923dd698b211d182d91d944ce59a485be182064e04b14361 Incident Nuuday/TDC cannot re-send the pending messages. All is up and running, and the problem is resolved. Sorry for the inconvenience. SMS delivery issues to Nuuday/TDC in Denmark https://status.inmobile.com/incident/789112 Thu, 18 Dec 2025 18:08:00 -0000 https://status.inmobile.com/incident/789112#100be0dc60d503c964d8c743ffea6d899fdeca490b038853876e82b856833248 Incident The delivery issues affecting Nuuday/TDC in Denmark have been resolved. SMS messages to subscribers on the affected operator are now being delivered normally. There are still some pending messages from earlier - we are still waiting for an update from Nuuday/TDC about these. We apologize for any inconvenience this may have caused. SMS delivery issues to Nuuday/TDC in Denmark https://status.inmobile.com/incident/789112 Thu, 18 Dec 2025 14:50:00 -0000 https://status.inmobile.com/incident/789112#86a0650c551acbdbfa7735227e45af1ccba22229ab059b6162af101036a9153f Incident We are currently experiencing delivery issues to Nuuday/TDC in Denmark. As a result, SMS messages sent to subscribers on the affected operator may be delayed or not delivered. We have re-routed all traffic that could be re-routed to another operator - which seems to deliver correctly. All messages already delivered to Nuuday/TDC network is not re-tried, as this is out of our hands. We apologize for any inconvenience this may cause. We are monitoring the situation closely and will provide updates as soon as more information becomes available. Incoming messages from Telia/Norlys unavailable https://status.inmobile.com/incident/783137 Tue, 09 Dec 2025 19:58:00 -0000 https://status.inmobile.com/incident/783137#3e24697b09599262a13b0fa6bed00bdf52869d5578060d6914ee53398dfb84c1 Incident We are receiving messages again from Telia/Norlys. We'll keep monitoring for any issues. Incoming messages from Telia/Norlys unavailable https://status.inmobile.com/incident/783137 Tue, 09 Dec 2025 19:35:00 -0000 https://status.inmobile.com/incident/783137#21d27b1ccd93781e82f8d87174dbc0ed00ee086c0b0218f1ad70dd55ca1f75f8 Incident Telia/Norlys are experiencing are power failure at one of their network sites, which is the cause of this issue. Incoming messages from Telia/Norlys unavailable https://status.inmobile.com/incident/783137 Tue, 09 Dec 2025 16:58:00 -0000 https://status.inmobile.com/incident/783137#58ac3df8cc7caab058e2347c736364bdc1f7120e723b4ce9208e773a48496862 Incident Some of our danish virtual numbers, that are hosted at Telia/Norlys are currently unavailable. Link-shortening and -tracking are currently not working. https://status.inmobile.com/incident/769175 Tue, 18 Nov 2025 14:45:00 -0000 https://status.inmobile.com/incident/769175#794254aa08a168d2389367b465db7ab0dac6910f88008e1ba8b3e9e6af1bbac6 Incident Cloudflare has implemented a fix, and they believe the issue is now resolved. We can confirm that our link shortening and tracking are working again. We apologize for any inconvenience this may have caused. Link-shortening and -tracking are currently not working. https://status.inmobile.com/incident/769175 Tue, 18 Nov 2025 12:08:00 -0000 https://status.inmobile.com/incident/769175#b5a8393ed03b06bcd1f966adeebea9d6ed4e1a0fac1e6ad51569f1ea3a91dbf2 Incident Due to network issues at Cloudflare, our link shortening and tracking are currently not working. We are monitoring the situation and will provide an update as soon as we have more information. We apologize for any inconvenience this may cause. Maintenance: Planned Maintenance – Database Migration https://status.inmobile.com/maintenance/752241 Mon, 27 Oct 2025 14:34:58 -0000 https://status.inmobile.com/incident/752241#78208b945a321dd07b529781feb7e768f8d7f2cae240d056e2c768f09adad5bc Maintenance We will be performing a planned database migration on November 11th from 23:00 to 06:00 (CET). During this maintenance window, brief periods of limited availability may occur, but we do not expect significant downtime. We will post an update once the migration has been completed and will share information promptly if any unexpected issues arise during the process. Thank you for your understanding. Emails are not being sent https://status.inmobile.com/incident/736308 Thu, 02 Oct 2025 12:34:00 -0000 https://status.inmobile.com/incident/736308#be2db5ea0bdbda7738fc2a4df7b3ce11fbf1069baabd021ad811caab68d25d9a Incident We can see in our own systems that emails are flowing through correctly. Thank you for your understanding, and we apologize for any inconvenience this may have caused. Emails are not being sent https://status.inmobile.com/incident/736308 Thu, 02 Oct 2025 11:15:00 -0000 https://status.inmobile.com/incident/736308#ea361a2b0605c41e7ef86651f7a2687c58e899a01b3e336b02e5407b8739a70d Incident Our email provider is currently experiencing issues, which means we cannot send emails from our platform at the moment. This affects emails sent through our API as well as our own 2FA emails. Emails are not being sent https://status.inmobile.com/incident/732994 Fri, 26 Sep 2025 19:36:00 -0000 https://status.inmobile.com/incident/732994#5a2f6aa807009a119e7d9d37b2fed55bbcadcc63d02b073ed277f8ae43c97a29 Incident Our email provider has confirmed that emails are now being sent again. We can see in our own systems that emails are flowing through correctly. Thank you for your understanding, and we apologize for any inconvenience this may have caused. Emails are not being sent https://status.inmobile.com/incident/732994 Fri, 26 Sep 2025 18:01:00 -0000 https://status.inmobile.com/incident/732994#a5f583a267c034d6d3b9d6e25ff097cf494208cbdc1717316ab3ac09b19bd43f Incident Our email provider is currently experiencing issues, which means we cannot send emails from our platform at the moment. This affects emails sent through our API as well as our own 2FA emails. Emails are not being sent https://status.inmobile.com/incident/717539 Wed, 03 Sep 2025 07:36:00 -0000 https://status.inmobile.com/incident/717539#ed91b377d2ee6dedbc54df96427ee629d48c3b2b28d44302713f63bc3622fd0d Incident Our provider has confirmed that emails are now being sent again. And we can see in our own systems that mails are flowing through correctly. Emails are not being sent https://status.inmobile.com/incident/717539 Wed, 03 Sep 2025 07:08:00 -0000 https://status.inmobile.com/incident/717539#a9a9f9af0095340149469a093739748011960d57c62701eb8747ea08241b2ce6 Incident Our email provider are experiencing some issues, that affects us in a way where we cannot send emails from our platform at the moment. This affects emails send through our API and our own 2FA emails. Delivery issues to TDC/Nuuday (Denmark) https://status.inmobile.com/incident/611824 Mon, 30 Jun 2025 15:58:00 -0000 https://status.inmobile.com/incident/611824#9cc69770cd64f71a17566a903f9f8f9809b7f77c94818e4442348ed54ffb327f Incident TDC/Nuuday has now confirmed that all systems are operational. We will continue to monitor the traffic towards TDC/Nuuday. Delivery issues to TDC/Nuuday (Denmark) https://status.inmobile.com/incident/611824 Mon, 30 Jun 2025 15:48:00 -0000 https://status.inmobile.com/incident/611824#edc1f74c755e247e960981f944fffc17f30da41b8d57e030b7a8ab4cd5046df5 Incident It seems that messages are being delivered now and we are receiving delivery reports for the messages that were previously in "pending delivery". We are still waiting for a confirmation from TDC/Nuuday. Delivery issues to TDC/Nuuday (Denmark) https://status.inmobile.com/incident/611824 Mon, 30 Jun 2025 14:38:00 -0000 https://status.inmobile.com/incident/611824#641ca9abc8ce357196c27d367c51059f7150ddb55f2d9ce57b4341642907a051 Incident We are currently experiencing issues towards the Danish operator TDC/Nuuday. A lot of messages are marked as "Awaiting" but are currently not being delivered. We have attempted to route the SMS traffic through another operator. Issues towards Danish operator TDC/Nuuday https://status.inmobile.com/incident/600649 Wed, 11 Jun 2025 07:45:00 -0000 https://status.inmobile.com/incident/600649#f91cc06727f691e6c2acd24a56e8be7533c0d48a015ee2ece965a1b969809caf Incident TDC/Nuuday have now confirmed what everything is up and running. Issues towards Danish operator TDC/Nuuday https://status.inmobile.com/incident/600649 Wed, 11 Jun 2025 06:56:00 -0000 https://status.inmobile.com/incident/600649#2f8cffdceff475259513847053a940deb422c31f054067637182e2131500aa4a Incident It seems that newly created messages are being delivered now. Messages sent before 08:45 am CEST are marked as Undeliverable by TDC/Nuuday. We are still waiting for a confirmation from TDC/Nuuday. Issues towards Danish operator TDC/Nuuday https://status.inmobile.com/incident/600649 Wed, 11 Jun 2025 05:51:00 -0000 https://status.inmobile.com/incident/600649#7468aa26c81341f78fdfd98cc1efc7d44dbfb96c802caea90026d4f9c1de034b Incident TDC/Nuuday has just confirmed that their entire SMSC is down. We do not currently have an ETA. We have attempted to route through another operator, but since their entire SMSC is down, that does not work either. Issues towards Danish operator TDC/Nuuday https://status.inmobile.com/incident/600649 Wed, 11 Jun 2025 05:17:00 -0000 https://status.inmobile.com/incident/600649#09bc0293bdeccd31978f0a7a5cb2b6d1a70b890a9dc7f10066bfe4a7f4e030a1 Incident We are currently experiencing issues towards the Danish operator TDC/Nuuday. Messages are marked as "Awaiting" but are currently not being delivered. We have attempted to route the SMS traffic through another operator. Telia/Norway is experiencing delayed delivery reports https://status.inmobile.com/incident/595390 Mon, 02 Jun 2025 09:02:00 -0000 https://status.inmobile.com/incident/595390#4879c888512c64b58ee4c3c265c96fccbf803d822f2b160c5955ec87d1223673 Incident Telia Norway informs us that no MT messages were affected and delivery reports was delivered with a delay. Telia/Norway is experiencing delayed delivery reports https://status.inmobile.com/incident/595390 Mon, 02 Jun 2025 07:17:00 -0000 https://status.inmobile.com/incident/595390#5155be3162f7df43727486fc32cc2524ad1c98e6403c7a559f6b827445af5246 Incident Telia Norway is currently experiencing issues with delivery reports. Messages seems to be delivered, but status reports are not coming in right now. Maintenance: SSL certificate renewal of *.inmobile.dk and *.inmobile.com https://status.inmobile.com/maintenance/562347 Tue, 13 May 2025 11:49:30 -0000 https://status.inmobile.com/incident/562347#44f26a98d0de430256c0c1b967e524d4835486ffe12dbc668f89176809478377 Maintenance Please notice that we will do a planned renewal of our SSL certificate on: Wednesday 21/05-2025 at 22:00 CEST. The upcoming certificates for mm.inmobile.dk and api.inmobile.com are already available at https://ssltest.inmobile.dk and https://ssltest.inmobile.com for testing purpose. These URLs contains the certificate that will be set active on 21/05-2025. Should you need any additional assistance in regard to this activity, please contact our support at support@inmobile.com. Tele2/Sweden is experiencing an outage https://status.inmobile.com/incident/560017 Sun, 11 May 2025 09:11:00 -0000 https://status.inmobile.com/incident/560017#8795813bd5af023b43ccfb9724ce3ef5ad4f821085f6c6adf9ea4e6b103ea8f0 Incident The Tele2 issue is now resolved, and our connections are operating normally. All messages affected by this outage have now been sent to Tele2. We will continue to monitor the situation. Tele2/Sweden is experiencing an outage https://status.inmobile.com/incident/560017 Sun, 11 May 2025 07:06:00 -0000 https://status.inmobile.com/incident/560017#605938d9080a96f631177c0d5e6c3bbb97d4a243bc39b1ccd1f2c3f8cc4c9e28 Incident Tele2/Sweden is experiencing an outage. All messages will be retried when the connection is restored. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Fri, 21 Mar 2025 07:42:00 -0000 https://status.inmobile.com/incident/531382#8059240257d8e3e6f5e2a050f3a877f00dc214b9b106d6552c7d205d61216aba Incident SMS traffic is now being delivered normally to both Hi3G in Denmark and Sweden via our direct connections. We will continue to monitor the traffic. Thank you for your understanding, and we apologize for the inconvenience this may have caused. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 15:46:00 -0000 https://status.inmobile.com/incident/531382#64d3e81beb487dac893468d93ed27010ad4a40bacad26fe89d7a56644327dfee Incident We can now confirm that we are able to deliver SMS messages to Hi3G Denmark through an alternative operator, and we are starting to receive delivery reports for messages sent earlier today. We have not yet received an update from Hi3G. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 12:43:00 -0000 https://status.inmobile.com/incident/531382#5b13746c3e1b1b6652457ff65c134707ac64bee9e117cc3c89c3ce422ad49245 Incident We found out, that Tre in Sweden is also affected by this issue. We are keeping an eye out for a solution from Hi3G/Tre. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 12:05:00 -0000 https://status.inmobile.com/incident/531382#f611a5715e0c312244fafc8949dc721e5c99882302163c535cd9c7960063735b Incident We are currently experiencing issues towards the Danish operator Hi3G. Messages are marked as "Awaiting" but are currently not being delivered. We have attempted to route the SMS traffic through another operator without success. Emails are sent multiple times https://status.inmobile.com/incident/522513 Tue, 04 Mar 2025 13:05:00 -0000 https://status.inmobile.com/incident/522513#e4b874e427788a37a64b8f8d408417dccaea14d43100e9343c1787fb52fb0f3e Incident We have now identified the issue in our email setup, and it has been resolved. Emails are being sent again. We apologize for any inconvenience this may have caused. Emails are sent multiple times https://status.inmobile.com/incident/522513 Tue, 04 Mar 2025 12:37:00 -0000 https://status.inmobile.com/incident/522513#7c706b55f6464e938ff5bb50ae2e5cf48867503c0b517b6f97efa351a0fde006 Incident We experience that emails sent from our systems are sent multiple times. We are working on a solution. We have currently disabled all mail sending to prevent flooding our customers inboxes.