Incidents | inMobile Incidents reported on status page for inMobile https://status.inmobile.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8e98a8353eff4786fd9deca821bd2333.png Incidents | inMobile https://status.inmobile.com/ en Delivery issues to TDC/Nuuday (Denmark) https://status.inmobile.com/incident/611824 Mon, 30 Jun 2025 15:58:00 -0000 https://status.inmobile.com/incident/611824#9cc69770cd64f71a17566a903f9f8f9809b7f77c94818e4442348ed54ffb327f TDC/Nuuday has now confirmed that all systems are operational. We will continue to monitor the traffic towards TDC/Nuuday. Delivery issues to TDC/Nuuday (Denmark) https://status.inmobile.com/incident/611824 Mon, 30 Jun 2025 15:48:00 -0000 https://status.inmobile.com/incident/611824#edc1f74c755e247e960981f944fffc17f30da41b8d57e030b7a8ab4cd5046df5 It seems that messages are being delivered now and we are receiving delivery reports for the messages that were previously in "pending delivery". We are still waiting for a confirmation from TDC/Nuuday. Delivery issues to TDC/Nuuday (Denmark) https://status.inmobile.com/incident/611824 Mon, 30 Jun 2025 14:38:00 -0000 https://status.inmobile.com/incident/611824#641ca9abc8ce357196c27d367c51059f7150ddb55f2d9ce57b4341642907a051 We are currently experiencing issues towards the Danish operator TDC/Nuuday. A lot of messages are marked as "Awaiting" but are currently not being delivered. We have attempted to route the SMS traffic through another operator. Issues towards Danish operator TDC/Nuuday https://status.inmobile.com/incident/600649 Wed, 11 Jun 2025 07:45:00 -0000 https://status.inmobile.com/incident/600649#f91cc06727f691e6c2acd24a56e8be7533c0d48a015ee2ece965a1b969809caf TDC/Nuuday have now confirmed what everything is up and running. Issues towards Danish operator TDC/Nuuday https://status.inmobile.com/incident/600649 Wed, 11 Jun 2025 06:56:00 -0000 https://status.inmobile.com/incident/600649#2f8cffdceff475259513847053a940deb422c31f054067637182e2131500aa4a It seems that newly created messages are being delivered now. Messages sent before 08:45 am CEST are marked as Undeliverable by TDC/Nuuday. We are still waiting for a confirmation from TDC/Nuuday. Issues towards Danish operator TDC/Nuuday https://status.inmobile.com/incident/600649 Wed, 11 Jun 2025 05:51:00 -0000 https://status.inmobile.com/incident/600649#7468aa26c81341f78fdfd98cc1efc7d44dbfb96c802caea90026d4f9c1de034b TDC/Nuuday has just confirmed that their entire SMSC is down. We do not currently have an ETA. We have attempted to route through another operator, but since their entire SMSC is down, that does not work either. Issues towards Danish operator TDC/Nuuday https://status.inmobile.com/incident/600649 Wed, 11 Jun 2025 05:17:00 -0000 https://status.inmobile.com/incident/600649#09bc0293bdeccd31978f0a7a5cb2b6d1a70b890a9dc7f10066bfe4a7f4e030a1 We are currently experiencing issues towards the Danish operator TDC/Nuuday. Messages are marked as "Awaiting" but are currently not being delivered. We have attempted to route the SMS traffic through another operator. Telia/Norway is experiencing delayed delivery reports https://status.inmobile.com/incident/595390 Mon, 02 Jun 2025 09:02:00 -0000 https://status.inmobile.com/incident/595390#4879c888512c64b58ee4c3c265c96fccbf803d822f2b160c5955ec87d1223673 Telia Norway informs us that no MT messages were affected and delivery reports was delivered with a delay. Telia/Norway is experiencing delayed delivery reports https://status.inmobile.com/incident/595390 Mon, 02 Jun 2025 07:17:00 -0000 https://status.inmobile.com/incident/595390#5155be3162f7df43727486fc32cc2524ad1c98e6403c7a559f6b827445af5246 Telia Norway is currently experiencing issues with delivery reports. Messages seems to be delivered, but status reports are not coming in right now. Outgoing e-mails recovered https://status.inmobile.com/ Wed, 28 May 2025 03:28:29 +0000 https://status.inmobile.com/#c331b50e62d9852e8392317120aaad48fd536a8780c23a12c5f9cd966682b5ee Outgoing e-mails recovered Outgoing e-mails went down https://status.inmobile.com/ Wed, 28 May 2025 03:27:57 +0000 https://status.inmobile.com/#c331b50e62d9852e8392317120aaad48fd536a8780c23a12c5f9cd966682b5ee Outgoing e-mails went down SSL certificate renewal of *.inmobile.dk and *.inmobile.com https://status.inmobile.com/incident/562347 Wed, 21 May 2025 20:07:08 +0000 https://status.inmobile.com/incident/562347#63495a63b01e5e1de397630c2ccdb8668369cd665337d409c2253574a9622c41 Maintenance completed SSL certificate renewal of *.inmobile.dk and *.inmobile.com https://status.inmobile.com/incident/562347 Wed, 21 May 2025 20:07:08 -0000 https://status.inmobile.com/incident/562347#44f26a98d0de430256c0c1b967e524d4835486ffe12dbc668f89176809478377 Please notice that we will do a planned renewal of our SSL certificate on: Wednesday 21/05-2025 at 22:00 CEST. The upcoming certificates for mm.inmobile.dk and api.inmobile.com are already available at https://ssltest.inmobile.dk and https://ssltest.inmobile.com for testing purpose. These URLs contains the certificate that will be set active on 21/05-2025. Should you need any additional assistance in regard to this activity, please contact our support at support@inmobile.com. SSL certificate renewal of *.inmobile.dk and *.inmobile.com https://status.inmobile.com/incident/562347 Wed, 21 May 2025 20:00:48 -0000 https://status.inmobile.com/incident/562347#44f26a98d0de430256c0c1b967e524d4835486ffe12dbc668f89176809478377 Please notice that we will do a planned renewal of our SSL certificate on: Wednesday 21/05-2025 at 22:00 CEST. The upcoming certificates for mm.inmobile.dk and api.inmobile.com are already available at https://ssltest.inmobile.dk and https://ssltest.inmobile.com for testing purpose. These URLs contains the certificate that will be set active on 21/05-2025. Should you need any additional assistance in regard to this activity, please contact our support at support@inmobile.com. Tele2/Sweden is experiencing an outage https://status.inmobile.com/incident/560017 Sun, 11 May 2025 09:11:00 -0000 https://status.inmobile.com/incident/560017#8795813bd5af023b43ccfb9724ce3ef5ad4f821085f6c6adf9ea4e6b103ea8f0 The Tele2 issue is now resolved, and our connections are operating normally. All messages affected by this outage have now been sent to Tele2. We will continue to monitor the situation. Tele2/Sweden is experiencing an outage https://status.inmobile.com/incident/560017 Sun, 11 May 2025 07:06:00 -0000 https://status.inmobile.com/incident/560017#605938d9080a96f631177c0d5e6c3bbb97d4a243bc39b1ccd1f2c3f8cc4c9e28 Tele2/Sweden is experiencing an outage. All messages will be retried when the connection is restored. inMobile API recovered https://status.inmobile.com/ Sat, 12 Apr 2025 09:36:12 +0000 https://status.inmobile.com/#2f95ade67f2bdcfd1f2146bcac2d5a638bb28bb7c7fc41985d17eec1394d98ca inMobile API recovered inMobile online platform recovered https://status.inmobile.com/ Sat, 12 Apr 2025 09:36:12 +0000 https://status.inmobile.com/#557ca3df87c94b44253e2831ddac871f9379cf9d0821c4ef4de0b6249fc5bf37 inMobile online platform recovered inMobile online platform went down https://status.inmobile.com/ Sat, 12 Apr 2025 09:32:58 +0000 https://status.inmobile.com/#557ca3df87c94b44253e2831ddac871f9379cf9d0821c4ef4de0b6249fc5bf37 inMobile online platform went down inMobile API went down https://status.inmobile.com/ Sat, 12 Apr 2025 09:32:57 +0000 https://status.inmobile.com/#2f95ade67f2bdcfd1f2146bcac2d5a638bb28bb7c7fc41985d17eec1394d98ca inMobile API went down Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Fri, 21 Mar 2025 07:42:00 -0000 https://status.inmobile.com/incident/531382#8059240257d8e3e6f5e2a050f3a877f00dc214b9b106d6552c7d205d61216aba SMS traffic is now being delivered normally to both Hi3G in Denmark and Sweden via our direct connections. We will continue to monitor the traffic. Thank you for your understanding, and we apologize for the inconvenience this may have caused. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Fri, 21 Mar 2025 07:42:00 -0000 https://status.inmobile.com/incident/531382#8059240257d8e3e6f5e2a050f3a877f00dc214b9b106d6552c7d205d61216aba SMS traffic is now being delivered normally to both Hi3G in Denmark and Sweden via our direct connections. We will continue to monitor the traffic. Thank you for your understanding, and we apologize for the inconvenience this may have caused. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Fri, 21 Mar 2025 07:42:00 -0000 https://status.inmobile.com/incident/531382#8059240257d8e3e6f5e2a050f3a877f00dc214b9b106d6552c7d205d61216aba SMS traffic is now being delivered normally to both Hi3G in Denmark and Sweden via our direct connections. We will continue to monitor the traffic. Thank you for your understanding, and we apologize for the inconvenience this may have caused. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Fri, 21 Mar 2025 07:42:00 -0000 https://status.inmobile.com/incident/531382#8059240257d8e3e6f5e2a050f3a877f00dc214b9b106d6552c7d205d61216aba SMS traffic is now being delivered normally to both Hi3G in Denmark and Sweden via our direct connections. We will continue to monitor the traffic. Thank you for your understanding, and we apologize for the inconvenience this may have caused. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 15:46:00 -0000 https://status.inmobile.com/incident/531382#64d3e81beb487dac893468d93ed27010ad4a40bacad26fe89d7a56644327dfee We can now confirm that we are able to deliver SMS messages to Hi3G Denmark through an alternative operator, and we are starting to receive delivery reports for messages sent earlier today. We have not yet received an update from Hi3G. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 15:46:00 -0000 https://status.inmobile.com/incident/531382#64d3e81beb487dac893468d93ed27010ad4a40bacad26fe89d7a56644327dfee We can now confirm that we are able to deliver SMS messages to Hi3G Denmark through an alternative operator, and we are starting to receive delivery reports for messages sent earlier today. We have not yet received an update from Hi3G. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 15:46:00 -0000 https://status.inmobile.com/incident/531382#64d3e81beb487dac893468d93ed27010ad4a40bacad26fe89d7a56644327dfee We can now confirm that we are able to deliver SMS messages to Hi3G Denmark through an alternative operator, and we are starting to receive delivery reports for messages sent earlier today. We have not yet received an update from Hi3G. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 15:46:00 -0000 https://status.inmobile.com/incident/531382#64d3e81beb487dac893468d93ed27010ad4a40bacad26fe89d7a56644327dfee We can now confirm that we are able to deliver SMS messages to Hi3G Denmark through an alternative operator, and we are starting to receive delivery reports for messages sent earlier today. We have not yet received an update from Hi3G. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 12:43:00 -0000 https://status.inmobile.com/incident/531382#5b13746c3e1b1b6652457ff65c134707ac64bee9e117cc3c89c3ce422ad49245 We found out, that Tre in Sweden is also affected by this issue. We are keeping an eye out for a solution from Hi3G/Tre. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 12:43:00 -0000 https://status.inmobile.com/incident/531382#5b13746c3e1b1b6652457ff65c134707ac64bee9e117cc3c89c3ce422ad49245 We found out, that Tre in Sweden is also affected by this issue. We are keeping an eye out for a solution from Hi3G/Tre. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 12:43:00 -0000 https://status.inmobile.com/incident/531382#5b13746c3e1b1b6652457ff65c134707ac64bee9e117cc3c89c3ce422ad49245 We found out, that Tre in Sweden is also affected by this issue. We are keeping an eye out for a solution from Hi3G/Tre. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 12:43:00 -0000 https://status.inmobile.com/incident/531382#5b13746c3e1b1b6652457ff65c134707ac64bee9e117cc3c89c3ce422ad49245 We found out, that Tre in Sweden is also affected by this issue. We are keeping an eye out for a solution from Hi3G/Tre. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 12:05:00 -0000 https://status.inmobile.com/incident/531382#f611a5715e0c312244fafc8949dc721e5c99882302163c535cd9c7960063735b We are currently experiencing issues towards the Danish operator Hi3G. Messages are marked as "Awaiting" but are currently not being delivered. We have attempted to route the SMS traffic through another operator without success. Issues towards danish operator Hi3G https://status.inmobile.com/incident/531382 Thu, 20 Mar 2025 12:05:00 -0000 https://status.inmobile.com/incident/531382#f611a5715e0c312244fafc8949dc721e5c99882302163c535cd9c7960063735b We are currently experiencing issues towards the Danish operator Hi3G. Messages are marked as "Awaiting" but are currently not being delivered. We have attempted to route the SMS traffic through another operator without success. Emails are sent multiple times https://status.inmobile.com/incident/522513 Tue, 04 Mar 2025 13:05:00 -0000 https://status.inmobile.com/incident/522513#e4b874e427788a37a64b8f8d408417dccaea14d43100e9343c1787fb52fb0f3e We have now identified the issue in our email setup, and it has been resolved. Emails are being sent again. We apologize for any inconvenience this may have caused. Emails are sent multiple times https://status.inmobile.com/incident/522513 Tue, 04 Mar 2025 12:37:00 -0000 https://status.inmobile.com/incident/522513#7c706b55f6464e938ff5bb50ae2e5cf48867503c0b517b6f97efa351a0fde006 We experience that emails sent from our systems are sent multiple times. We are working on a solution. We have currently disabled all mail sending to prevent flooding our customers inboxes.